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Medanta - The Medicity

International patient reviews — what travelers actually say.

Sourced from Google Maps · unedited
29reviews
15countries
7regions
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Location

Medanta - The Medicity

Medanta- The Medicity, CH Baktawar Singh Rd, Medicity, Islampur Colony, Sector 38, Gurugram, Haryana 122001, India

4.2 rating0124 414 1414
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Iran

Middle East · 2 reviews
umakant diwakarEN

Doctor tehran and his team are very good and supportive. Other staff members and perform their duty on such a manner that you feel like home care. Thanks you team medanta.

anand sainthiaEN

No one help full specially staffs of help desk very rudely and unprofessional female staf very rudely talk if you asking any test report availability status , mri staff desk team never give confirm answer report availability if someone come from outstation will struggle for our test report, everyone replied we don't know anything go there and where... I don't understand if you have no storage of staff why don't know anything I know every test need time but after 24-36-48 no confirm reply and delay while your doctor appointment cancel take new one.... very worst service and delay response and no one responsible.. behaviour like uneducated and unprofessional..@Sir @Tehran, and every doctor team plz look into this so patient meet on time with reports and check up start on time....

Iraq

Middle East · 1 review
Suryabhan YadavEN

Best multi-specialty hospital in India.Best Doctors and trained staffs are here.What ever disease you have is being treated here.Also a great place to work.Patient from Iraq,Iran, Afghanistan, Kazakhstan comes here regularly for treatment.Charges are average.This hospital provides you value for money.

IraqAfghanistanIran
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Egypt

Middle East · 1 review
raajnareshEN

This hospital is very big with full of facilities. Too much neat and tidy. Doctors are very helpful and genuine. Even I saw too many foreigners who came from different different countries like Afghanistan, Egypt, Africa, Azerbaijan ect. Even there is food court where u can eat whatever u like to. Too many good brands available.

EgyptAfghanistan
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Tanzania

Africa · 1 review
Elaine McDonaldEN

I have come to India different hospital before and service and medical was ok, at Mendata I am very happy with medical and all staff in general. What is not posssible other hospital it is possible in Mendata, I have stayed here two months and I am testimony for different cases. I come from Tanzania

Nepal

South Asia · 5 reviews
Adita BhattaraiEN
traveled from

Namaste everyone, I am sharing this as an honest and deeply emotional account of my recent experience at Medanta Hospital. In the last week of December 2025, my mother and I traveled from Nepal to Gurugram with great hope. Being a doctor myself (MBBS), I had heard about the reputation of this hospital and expected a high standard of care, especially in complex cases. I had been struggling with symptoms that were not properly diagnosed in Nepal, and I strongly suspected a thyroid-related issue involving my eyes. With this concern, we visited the endocrinology department seeking expert guidance. Unfortunately, my experience there was extremely disappointing and heartbreaking. We consulted Dr. Rajesh Rajput, the Head of the Endocrinology Department. However, he did not allow me to fully explain my symptoms or clinical concerns. Despite me trying to communicate both as a patient and as a medical professional, I was interrupted and dismissed. He spoke harshly, stating that my condition was not within his field, and asked us to leave without proper evaluation or referral. As a doctor myself, I understand clinical boundaries—but I also know the importance of listening to patients, especially when the diagnosis is unclear. What hurt the most was not just the lack of guidance, but the absence of basic empathy and professional courtesy. As a patient who had traveled internationally with so much hope, this interaction was deeply distressing. I felt unheard, disrespected, and completely discouraged. I broke down in tears right there. We left the hospital and returned to our hotel feeling lost and emotionally shaken. Despite this, we decided to try again the next day. We visited the ophthalmology department, where I was finally evaluated properly and diagnosed with thyroid eye disease—the very condition I had been trying to explain. While I am grateful that I eventually received a diagnosis, the initial experience left a lasting emotional impact. We returned to Nepal for further management, carrying both relief and disappointment. I am sharing this not out of anger, but to highlight how crucial communication, empathy, and respectful patient care are—especially in reputed institutions. A few minutes of attentive listening could have made a huge difference. I sincerely hope no other patient—especially someone traveling from another country—has to go through such an experience. Thank you for reading.

Nepaltravelled from
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Naresh SinghEN

Good afternoon everyone,I am from Nepal .I wanted to share my view information about Medanta service .In this hospital I feel good and satisfaction service with proper diagnosis and treatment.It is best treatment to patients and good co-operative.Puneet Shukala

Gopi Ram AdhikariEN

My name Gopi ram adhikari from nepal katmandu Medanta hospital services all very good And Dr np gupta very good experience, behaviour very nice really thanks so much … More

Dipesh JoshiEN

Choose Medanta for treatment of my mother. Came all the way from Nepal for this. But totally disappointed with the system. Lack of coordination between doctors. Took 4 days for report of PET Scan and MRI. Had to stay in long line just to … More

Suman AdhikariEN

I m Sandip Khadka from kathmandu nepal & came here for health checkup, i got full support from Arshi at liver transplant departments. I am 100% satisfied with her support.

Bangladesh

South Asia · 2 reviews
Mehran AhmedEN

Highly recommended if you are willing to pay a high price for an executive service. Though prices of tests and procedures are reasonable for Indian nationals but high for foreigners. As a Bangladeshi I had to pay a lot more than the locals … More

Hemant RaiEN

Had to get my mom treated and the Medanta staff was extremely helpful. The doctor, Randhir Sud, and his team are extremely knowledgeable and were able to treat my mom and make her feel better in no time. The nursing staff, Hinga, Nancy, and others were extremely supportive. Special note of thanks Ms. Saloni Dhaka for ensuring that my mom's stay went off without any hitches.

Afghanistan

South Asia · 2 reviews
aruna thakurEN

Excellent experience with all. Dr Preeti is very nice and excellent, very good experience with mam in my whole journey of pregnancy. Dr Nisha is also very good. Nursing incharge Ms Mamta, Ms pooja and her team is very good. And sisters who are taking care of my baby sister Ms Kirti and Ms kabul they are also very good and very helpful. Thank you all obs and gynae team for supporting us in our difficult time.

Rohit yadavEN

"I had an excellent experience at Medanta the medicity. From the moment I arrived, the staff( Mamta mam ,kirti,kabul,Sunita, Menakshi ) was incredibly welcoming and attentive. The doctors (Esha Gupta mam)and nurses were not only … More

Japan

East Asia · 2 reviews
Darnal AshokEN

We couple came for our treatment all the doctors were very co-operated . A brother(himal thapa magar) in a hospitality department was so much helpful to us . We came from japan

MrButterfly1379EN

Me and my mom came for vp shunt surgery all the doctors nurses are good especially himal thapa magar sir his hospitality is so much thankfully thankyou sir for you obliging 🙏🏻 From japan …

Canada

N. America · 2 reviews
Pramod Kumar PandeyEN

I have been living in Canada for the past five years and always had reservations about the Indian medical system. However, after visiting Medanta for my father’s follow-up checkup after his CABG surgery, my opinion has completely changed. … More

Monika PasrichaEN

My father is admitted in the hospital in room :4739. He is 93 plus and is being taken care of well. I am his daughter from Canada. I talk to him and my mother every day and they are in high praise, I would like to Thank Dr Guleria and team for taking good care of him..,appreciate it. Hope he goes home soon after the treatment. Thanks

Fiji

Oceania · 1 review
ALOK MISHRAEN

Patient ID MM03265264 Alok Kumar Mishra I have great disappointment with accounts department. On 5th may 2026 I paid Rs16740 for coronary angio. I did not have past report with me as such I decided not to go for the test. I submitted for the refund and dispite constant follow up and assurances no refund was made. My coordinator Avroto was regularly following up. Today 16th June I got the message that my refund was processed on 11.05.2026 for around Rs. 11000. The amount so mentioned has not hit my account so far. This whole episode is quite frustrating. I wrote to the compliance department and subsequent follow up email but of no avail. I am carrying very bad experience back my country and shall share this. Vaidam Fiji facilitated my treatment. I earnestly believe that my full refund will be made asap. I am returning back to Fiji on 1st July. I may mention that I was very satisfied with treatment and other facilities for me and my wife.

international patient

International · 5 reviews
William PeterEN

Medanta – The Medicity stands as a top destination for international patients, known for its cutting-edge medical facilities, internationally trained specialists, and patient-centric approach that ensures high-quality treatment and comfort

international patient
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The Medical Tourism DispatchSource · Google MapsGenerated 10/6/2026, 11:32:47 PM