Kokilaben Dhirubhai Ambani Hospital

As always enthusiastic staff. Pleasant Doctor, good lab technicians... feel at ease. Honestly it reminds me of my days in Dubai where medical services were similar. Care for life was primary. Extremely happy to be at Kokilaben.

I am writing to express my deepest gratitude for the exceptional care and professionalism demonstrated by your team during my recent Holmium Laser Enucleation of the Prostate (HoLEP) procedure. I would like to extend a special commendation to Dr. Attar Ismail and his surgical team for their outstanding expertise and dedication. Dr. Ismail's skillful approach and reassuring demeanor alleviated my anxiety and ensured a successful outcome. Moreover, the nursing staff, technicians, and support personnel exhibited a high level of competence and compassion throughout my stay. Their attentiveness and commitment to patient care truly made a difference in my recovery process. Please convey my heartfelt thanks to everyone involved in my care. My experience at KDAH was nothing short of excellent, and I will not hesitate to recommend your services to others in need of medical care. Thank you once again for your exceptional service and unwavering commitment to patient well-being. Warm regards, Javid Akhtar Dubai

Good morning To the management of this hospital Let me start thanking the management and the doctors of this hospital. It was indeed a pleasure for me to do my medical check up coming from all the way from Tanzania to This hospital From the beginning I have been received with utmost professional and dedication by a team member that I wish to recognise him of his tireless effort and all the dedication and the service that he has extended to me and my family making sure all the appointments are done, followed up for results Making sure any problems are assisted And always available to help. You don’t find a people this kind of team Member eveey day his name is Mr Mario Dias I will like the Management of this Hospital recognize him Second I wish to also extend my special thank you To a Dr Shikha Singh located 1 floor - For her dedication and professionalism and also her great focus To wellness of patients. She received us well coordinated all requirements and went thru with us our reports and explaining each and every detail and she answered all our questions ooh boy we did have a lot questions. I will to recommend the management of this great hospital recognize her At last these two team members of this hospital has now me and family of your loyal customer list

Excellent online consultation from Singapore with the doctor who was very patient and gave good recommendations for next step (right type of surgery). But this good experience is ruined by the hospital management as I have been begging (yes not asking by now) for the doctor’s report/recommendation to submit to my European insurance to confirm the coverage for recommended surgery..that’s all I need. Called the hospital more than 10 times but even after 22 days no report..every time some new customer service representative would pick and make promises but nothing would happen. By now my European company’s insurance is wondering if the hospital or the consultation was fake. Feel so helpless and even humiliated to defend the medical service in India.

Excellent online consultation from Singapore with the doctor who was very patient and gave good recommendations for next step (right type of surgery). But this good experience is ruined by the hospital management as I have been begging (yes … More

I live in uk, i was diagnosed with big fibroids(19cm) and endometriosis. I contacted a lot of doctors for surgery here and india but because of my previous medical history (multiple surgery) no one was keen to do my surgery or suggested i … More

This review is regarding online consultation. Too early to speak about the treatment, but for international patients which the hospital charges premium is not a good experience. The doctor should be respectful of the time. International … More

The desk staff,security,lift staff bear maxm pressure. Thus becomes harsh. The KDAH is money minting machines. The patient is secondary. It is pathetic. Sr citizen faces music of bad hospitality. Doctors too not well experienced. Overall rating is poor. There is no body from management / trust who can handle state of affairs. Surviving on international patients.

As an international patient I do find this place alright and quite convenient, but there is certainly room for improvement. Firstly, doctors are good and knowledgeable. The hospital overall is well-kept and comfortable enough. … More

As an international patient I do find this place alright and quite convenient, but there is certainly room for improvement. Firstly, doctors are good and knowledgeable. The hospital overall is well-kept and comfortable enough. Some points for improvement: the elevators are a bit too slow and get extremely crowded which is a health issue obviously. The food served is slightly lower quality than what I would expect from an Ambani private hospital. Overall just basic cafeteria food, tastes like it was rushed a little rather than prepared specially. The biggest quip I have though is the wait time. To do the health program it took about eight hours, with 45 minutes to 90 minutes of wait time between sessions. This is a longer wait time than I would expect seeing as I prepaid and booked in advance. Lots of people cutting in line and overwhelming secretaries with forms, the whole hospital feels a little short-staffed. Overall a pleasant experience but plan to be here for the entire day if you come. It’s a comfortable enough experience but certainly doesn’t feel premium by any margin.

Outpatient departments The OPD is functional between 8.00 a.m. to 8.00 p.m. from Monday to Friday and between 8.00 a.m. to 6.00 p.m. on Saturday.First Consult fees are INR 1500/- for most consultants and INR 3000/- for Premium ConsultantsFollow up visit charges are INR 1000/- for most consultants and INR 2500/- for Premium ConsultantsWhen you need three follow up visits within a period of 30 days from the first consultation, with the same consultant you will be charged INR 1000/-Tariffs are subject to revision without prior intimation.International tariffs are applicable to foreign nationals only. 24x7 Facilities Blood BankPharmacyX-RayCTMRILaboratoryAccident & Emergency Unit 1000 INR of first consultation in ENT department. Giving you tarrif details of some common investigations to give a brief idea about the cost that is charged for the following: X-ray: 300 INR MRI: 7,000 CT scan: 5,000 Day care procedure: 15,000 to 23,000

Recently a friend of mine was hospitalised here as a consequence of a very serious matter. We are both foreigners so you can imagine how difficult it is to be dealing with a life-threatening matter while in a foreign country. … More

I am Mrs. Tenni, I am Ethiopian, I was not remembering my victim and suffer if my daughter would alive. I knew Kokilaben Dhirubhai Ambani Hospital in coincidence; it was after I told that my daughter could not get medical treatment in domestic medication for her sickness of heart and shall go to foreign country to be treated. A person knows our problem has recommended me that there is a good doctor named Suresh Rao who is working in Kokilaben Dhirubhai Ambani Hospital and can help my daughter and also he gave us the address of the doctor to search and know about him. I decided to take my daughter to there and let her get the medical treatment after I observed the knowledge and experience of the doctor. Then we send them the medical documents of my daughter and they answered me that they are happy to help her. I went to India Mumbai by agreeing on the medical cost they stated. Dr. Suresh Rao was seen my daughter on the 3rd day she enrolled to the Hospital, my daughter has a problem of Mitral valve get narrowed and the only solution told to me from the domestic doctor is to make replacement of the valve with artificial valve. But there fraud action started here, they told me that the medication for her age in this Hospital is widening the valve as much as possible and they are not going to replace the valve. I have had a chance to choose the other hospital if they were told me this idea when I was in my country. Later on, I understood that the woman named Nidhi Patel who is in Assistant international marketing department was answering to our Email by the name of the Dr. Suresh Rao himself when I was there in my country. But I had no option and I agreed with idea as I assume the medical treatment is for sure better than the domestic medical treatment and my daughter was operated at her age of two years and seven months and also she recovered after some days. Then I was happy and the Dr. Told me that my daughters good and I can go back to my country, but my daughter starts manifesting the symptoms she has before the surgery right after a couple of days the Dr. Told me she is well. But my daughter begins to go to ICU for she has no change. She was taking a kind of medicine taken through mouth while the symptom manifestation is there, they changed the medicine to injector and the symptom hide for a time being and manifest after some days. I never expect this from the Dr. Said to have much more experience. I started scare, my daughter continue going to ICU without any additional help, and the Dr. was very careless toward her. One day I told that my daughter has discharged from the Hospital without any recovery by signature of the Dr. Never seen her, I never get anybody to hear me even though I tell she is not recovered from the sickness. I was alone going out of my country and I never assume this incidence will in country, then I got out of there by having my daughter for I cannot go any were without my daughter. These all actions were to let me pay more money. She discharged on September 29/2017 and readmit on October 1/2017 for the sickness aggravate, whoever but she never get unique help other than getting the medicine into her body through injector. I took my daughter to foreign country for better medical treatment but she started to suffer even more. She stayed in Hospital for long time by going to I CU for more than 35 days in Hospital in the same condition. I told that she need another surgery after the doctor used to follow up her in domestic hospital has talked to Dr. Suresh Rao in telephone call and convinced him for she had no change. My daughter never need the second surgery if the doctor was use his knowledge and experience on the first surgery. They requested me additional money by their fault and I shocked. I never expect that they cruelly snatch this much by the name medical treatment especially to the cost of child’s life even though I knew some Indians fraud.

Very cordial, prompt service, learned and experienced medical teams, quick responsive paramedical teams, renouned and expert doctors, service with a smile, wel-equipped multifacilited diagnostic centres, cooperative staff all attached to ground and without any expectations serving to the people of Bharat and overseas. We are proud of such an organization. Wishing all the Best ⚘️ ⚘️⚘️⚘️⚘️⚘️⚘️⚘️ ---- Pooran Jangir and family

I browsed through the Kokilaben hospital website as I am based overseas for my Catract Surgery for one of my eye and based on Internet findings I decided to get treated by Dr Anuradha Rao as she was the most experienced doctor on this … More

I went for Whole Body Check Male -2 Had a great expletive with entire process of test and consultations. Entire team makes huge efforts to ensure paitents comfort and ease. Saw people … More

very poor service, shortage of male nurse. even for going to toilet(urine stool) - patient has to wait. there could be incontinence and soiling. no clealiness below the bed. IV once reomved needs to be told by the attendant repeatedly to … More

We traveled from Gujarat for a Dr Visit at Kokilaben Hospital and had a wonderful experience with Kamakshi from the Patient Services team. She was very polite and supportive, coordinating everything smoothly—from booking the doctor’s … More

We traveled from Gujarat for a Dr Visit at Kokilaben Hospital and had a wonderful experience with Kamakshi from the Patient Services team. She was very polite and supportive, coordinating everything smoothly—from booking the doctor’s appointment to guiding my family and assisting the patient. Her help made our hospital visit much easier.

The hospital is indeed good, but the people in the billing department need a serious training on customer service. My father has been admitted since the past 7 days and we are staying abroad. I wanted to have my bill sent to my email … More